Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 2024
Information We Collect
Personal Information
- Name, email address, and phone number (when provided)
- Student grade level and school information
- Payment information (processed securely through third-party providers)
- Parent/guardian contact information for monitoring features
Learning Data
- Progress through video lessons and practice questions
- Test scores and completion rates
- Time spent on platform and learning patterns
- AI tutor interactions and questions asked
- Coins earned and reward redemptions
Technical Information
- Device type, browser, and operating system
- IP address and general location
- Cookies and similar tracking technologies
How We Use Your Information
- Educational Services: Provide personalized learning experiences, track progress, and generate reports
- Parental Monitoring: Share student activity and progress with parents/guardians
- Reward System: Calculate and distribute coin rewards for completed activities
- AI Tutoring: Improve our AI responses based on common questions and learning patterns
- Platform Improvement: Analyze usage patterns to enhance our educational content and features
- Communication: Send important updates, learning reminders, and support messages
- Safety: Detect and prevent fraudulent activity or platform misuse
Information Sharing & Protection
We Share Information With:
- Parents/Guardians: Full access to student progress, activity, and earnings
- Service Providers: Secure payment processors, hosting services, and analytics tools
- Legal Requirements: When required by law or to protect our rights and users
We Never:
- Sell personal information to third parties
- Share student data with advertisers
- Use student information for marketing to children
- Store payment information on our servers
Data Security & Retention
We implement industry-standard security measures including encryption, secure servers, and regular security audits. Student data is retained for the duration of the subscription plus 2 years for educational continuity, unless deletion is requested.
Parents and students (over 13) have the right to access, update, or delete personal information at any time through their account settings or by contacting us.
Contact Us
For privacy-related questions or to exercise your data rights, contact us at:
Email: privacy@mathrix.app
Address: Mathrix Privacy Team, London, UK