Cookie Policy

Learn about how we use cookies and similar technologies to improve your experience on Mathrix.

Last updated: January 2024

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, understand how you use our platform, and provide a better learning experience.

We also use similar technologies like local storage, pixels, and web beacons for comparable purposes.

Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are necessary for the platform to function properly:

  • Authentication and login status
  • Security and fraud prevention
  • Shopping cart and payment processing
  • Load balancing and technical functionality

Performance & Analytics Cookies

Help us understand how you use our platform:

  • Page views and user journeys
  • Learning progress and completion rates
  • Popular content and features
  • Technical performance monitoring
  • Error tracking and debugging

Functionality Cookies

Remember your preferences and settings:

  • Language and region preferences
  • Video player settings (volume, quality)
  • Dashboard layout preferences
  • Notification settings
  • AI tutor conversation history

Educational Data Cookies

We use cookies specifically to enhance your learning experience:

  • Progress Tracking: Remember where you left off in lessons and exercises
  • Personalization: Adapt content difficulty based on your performance
  • Coin System: Track earned coins and completed activities
  • Parental Monitoring: Provide real-time updates to parent accounts
  • AI Learning: Help our AI tutor provide better, personalized responses

Third-Party Cookies

We work with trusted partners who may also set cookies:

Payment Processors:

Stripe and PayPal for secure payment handling

Video Hosting:

Secure video delivery and streaming optimization

Analytics:

Google Analytics for aggregated usage insights (anonymized)

Support Systems:

Customer support chat and help desk functionality

Managing Your Cookie Preferences

Browser Settings:

You can control cookies through your browser settings:

  • Block all cookies (may affect platform functionality)
  • Delete existing cookies
  • Set notifications for new cookies
  • Manage site-specific cookie preferences

Account Settings:

Logged-in users can manage cookie preferences in their account dashboard under "Privacy Settings."

Important Note:

Blocking essential cookies will prevent you from logging in and using core platform features. Analytics and functionality cookies can be disabled with minimal impact on your learning experience.

Contact Us

Questions about our cookie usage or need help managing your preferences?

Email: privacy@mathrix.app

Support: support@mathrix.app